bigchaindb/.github/ISSUE_TEMPLATE.md

1.8 KiB

Do you want to:

What Should Go in a Bug Report

  • What computer are you on (hardware)?
  • What operating system are you using, including version. e.g. Ubuntu 14.04? Fedora 23?
  • What version of BigchainDB software were you using? Is that the latest version?
  • What, exactly, did you do to get to the point where you got stuck? Describe all the steps so we can get there too. Show screenshots or copy-and-paste text to GitHub.
  • Show what actually happened.
  • Say what you tried to do to resolve the problem.
  • Provide details to convince us that it matters to you. Is it for a school project, a job, a contract with a deadline, a child who needs it for Christmas?

We will do our best but please understand that we don't have time to help everyone, especially people who don't care to help us help them. "It doesn't work." is not going to get any reaction from us. We need details.

Tip: Use Github code block formatting to make code render pretty in GitHub. To do that, put three backticks followed by a string to set the type of code (e.g. Python), then the code, and then end with three backticks. There's more information about inserting code blocks in the GitHub help pages.