add external links to github issue routing (#9351)

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,8 @@
+blank_issues_enabled: false
+contact_links:
+  - name: Request a new feature
+    url: https://metamask.zendesk.com/hc/en-us/community/topics/360000682552-Feature-Requests
+    about: Request new features and vote on the ones that are important to you
+  - name: Get support or ask a question
+    url: https://metamask.zendesk.com/hc/en-us/requests/new
+    about: Use the MetaMask support system to get help and ask questions

.github/ISSUE_TEMPLATE/feature-request.md

@@ -1,14 +0,0 @@
----
-name: Feature Request
-about: Looking for a feature that doesn't exist? Let us know!
-
----
-
-**What problem are you trying to solve?**
-A short description of what you're trying to do. E.g., "My users need to wrap ETH, but they're intimidated by the confirm screen..." or "I'm trying to debug my application, and XYZ..."
-
-**Describe the solution you'd like**
-A clear and concise description of what you want to happen. Try to also include any alternative solutions you've considered.
-
-**Additional context**
-Add any other context or screenshots about the feature request here.

.github/ISSUE_TEMPLATE/support-request-or-question.md

@@ -1,9 +0,0 @@
----
-name: Support Request or Question
-about: Have a question about how to use MetaMask?
-
----
-
-FOR USER QUESTIONS, PLEASE DO NOT OPEN A GITHUB ISSUE - IT WILL NOT BE HANDLED HERE.
-
-INSTEAD, PLEASE EMAIL SUPPORT@METAMASK.IO WITH A DESCRIPTION OF YOUR PROBLEM.